Frequently asked questions
Plan your journey with confidence
What types of services do you offer in Türkiye?
We plan cultural, heritage and leisure itineraries in Türkiye, with accommodation, licensed guides, transfers and ground arrangements tailored to each proposal.
Can you tailor a programme for our agency?
Yes. Routes, hotel choices and experiences can be adapted to your group, dates and budget. White-label and co-branded materials can be discussed with the team.
What is included in a tour?
Inclusions vary by programme. Your written proposal identifies the accommodation, meals, transfers, guiding and entrance fees included in your quote. Optional activities are listed separately.
Are flights and visas included?
Flights and visa fees are excluded unless expressly listed in the confirmed proposal. Share your arrival and departure details so the ground programme can be coordinated.
What are the payment and cancellation terms?
The applicable deposit, payment schedule and cancellation conditions are provided in the written proposal or booking agreement. They depend on the services and suppliers selected.
Is there on-ground support during the trip?
The destination team coordinates the confirmed programme and local arrangements. Contact details and the agreed support arrangements are provided before travel.
Can solo travellers request a private trip?
Yes. Contact us with your travel dates and interests so the team can discuss suitable private arrangements and availability.
How can we request a quote?
Email kivancm@izmirtours.com or use the telephone and WhatsApp links on the contact page. Include dates, group size, preferred destinations and the services you need.